Our Client Experience:

On Sales Training...

"Since 1994 we've enlisted Jo Joy to provide training to our sales team...and each and
every time she leaves, our managers are begging to have her come back. Jo gets right
down and talks about specific issues and provides step-by-step instruction on how to be successful in sales...she's proactive versus reactive...I've seen a huge impact on various individual's performance after attending a training session with Jo - both in attitude and in effort...Jo's training starts with the basics by building a strong foundation...there's not a lot
of fluff that you see in other training...she gives pertinent examples that directly impact our business...she's open, easy to understand, descriptive...I'm very pleased to work with Jo Joy."

Randall Prohl
Vice President of Sales
Celtic Insurance


"First word that comes to my mind when I'm thinking about The Joy Group is 'Wow'...I've attended training sessions personally and send all of my sales reps to Jo...she's able to take whatever concept she's teaching and apply it back directly to our business...I've seen managers and sales reps take the information they've learned in a Joy Group session and apply it immediately on the job...Jo takes the time to know enough about our business to make a real impact...she's effervescent, caring, tough, a delight to work with...her approach to training is seamless...once the training session is over, Jo's commitment isn't...she continues to partner with us and provide useful suggestions and tips to make sure each individual fully maximizes their potential within the organization."

Rick Mansfield
Director of Human Resources
Anixter - Boston


"Jo prepared review sessions for us that were conducted at our sales meetings...the feedback we received back from attendees was very good...the sessions were interactive and helped reinforce the material. Jo also designed a GAPSTM form for us that is currently being used by sales reps and managers as we introduce new programs to sell...as part of a recent training program, Jo asked each of our reps to identify an account to "close" using the information she just taught...our close rate was 50 percent...we were delighted."

Ann Kennedy
Vice President, Sales
Market Day


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